dsoules@shaw.ca
http://www.soules.ca/
Donna M. Soules
5092 Brenton-Page Road
Ladysmith, BC V9G 1L6
250-245-4948 (tel)
250-245-7021(fax)

Awards

2024
Susanna Jani Award, Supporting Excellence in Mediation.

Education

1999
M.A. (Conflict Resolution), The McGregor School of Antioch University, Yellow Springs, Ohio.
1993
Conflict Resolution Certification (Mediation and Negotiation). Justice Institute of B.C., Vancouver, BC.
1973-2002
Interpersonal Skills Training, Arica Institute, New York, NY. Certified Arica Trainer (1983--).
1979
The Process For Self Recognition (Fisher Hoffman Process), San Diego, CA.

Employment

1998-Present
Mediator: MediateBC, Family and Civil roster. Victoria, B.C.
1997-2005
Instructor: Vancouver Island University, Nanaimo, B.C. Criminology Department: Restorative Justice
1994-2017
Conflict Resolution Trainer & Coach: Justice Institute, Vancouver, B.C.
1993- Present
Self-Employed Mediator: Soules Consulting Ltd. Mediation for Organizational and Family Conflicts, Ladysmith, B.C.
1992 - 2024
Continuing Education Instructor (Conflict Resolution and Critical Skills): Vancouver Island University, Nanaimo, B.C.
1988-93
Child Care Counsellor: Five Acres Alternate School, Nanaimo, B.C. (Employed by Nanaimo Family Life).
1979-83
Child Care Counsellor: Maples Adolescent Treatment Centre, Burnaby, B.C.
1977-79
Activities Co-ordinator: Dogwood Seniors Lodge, Vancouver, B.C.
1975-77
Community Development Programmer: Ridgeville, Ontario
1973-75
Counsellor for Children with Special Needs: Elizabeth Bigelow School, Inglewood, Ont.
1972-73
Co-founder and Director: Open Door Community School, New Brunswick, N.J.

Community Service Activities

1993-96
Mediator: Solutions--A Centre for Mediation and Dispute Resolution, (Co-chair) Nanaimo, B.C.
1997-02
Mediation Referral Service (Co-chair). Nanaimo, B.C.
2002 - Present
Co-Chair, Mid-Island Dispute Resolution

Publications

Defensiveness in Conflict, 2026.

Defensiveness in Mediation:Perceptions of Experienced Mediators. McGregor School of Antioch University, 2021.

Understanding Conflict: Bridging Theory and Practice, 2019. (manual)

"Review of Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict, by W. Ury, J. Brett and S. Goldberg." People Talk Magazine. September 2001.

"Teen Violence: Myth or Reality?" Island Parent Magazine. Summer 1998.

"Same Family -Different Worlds: Conflict Resolution for Parents and Teens." Island Parent Magazine. February 1998.

"Canada's New Family Mediator Certification."Tijdschrift voor Mediation (Journal for Mediation). May 1997