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Metaphor and Mediation
By John Haynes Ph.D.
Keeping Negotiations on Track: How to Address Defensive Behaviour.
February 1, 2007
Teaching Smart People How to Learn.
Chris Argyris, 1991

Defensiveness: Addressing Barriers to Communication. Presentation to The Network: Interaction for Conflict Resolution Conference, University of British Columbia, June 10-13, 2000.

Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict (Review). People Talk Magazine, Fall 2001
Same Family--Different Worlds: Conflict Resolution for Parents and Teens. Island Parent Magazine, February 1998.

Teen Violence: Myth or Reality? Island Parent Magazine, Summer 1998.

© 2002, 2007 Soules Consulting Ltd.